If you have a question about our products or your policy you may find the answer within our: FAQ (Frequently Asked Questions).

General Queries and Sales

For general sales and query information:

Email us

Or you can contact us by:

Phone: 0330 880 1733*

From 09:00am to 17:30pm (Mon-Fri)

Policy Holders

If you need to discuss or amend your policy:

Email us

Or you can contact us by:

Phone: 0330 880 1733*

From 09:00am to 17:30pm (Mon-Fri)

Claims

To discuss an existing insurance claim:

Email us

Or you can contact us by:

Phone: 0330 880 1743*

From 09:00am to 17:30pm (Mon-Fri)

*Calls to 02, 03, or 08 numbers mean that all calls from private telephones, including mobiles, will only be charged at local rate. They may also be included as part of any inclusive call minutes provided by your phone operator.

Other Enquiries

We endeavour to respond to all written queries within five working days.

You can write to us at:

Debenhams Gadget Insurance
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar

Email: gadget.sales@debenhamsgadgetinsurance.com

Complaints

We always aim to provide a great service, but if you have any complaint, please write to:

The Complaints Manager

Debenhams Gadget Insurance
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar

Email: complaints@debenhamsgadgetinsurance.com

Complaints about Claims

Any enquiry about a claim in the first instance should be addressed in writing to:

The Claims Manager

Debenhams Gadget Insurance
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar

Email: claimscomplaints@debenhamsgadgetinsurance.com

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