We all rely on mobile phones, tablets, laptops and other smart devices in our everyday lives. The need to quickly repair or replace one of these expensive devices when it is lost, stolen or breaks down, means it is more important than ever to have good quality comprehensive gadget insurance cover, from a provider you trust, who can quickly repair or replace your device with the minimum of hassle.
Debenhams Gadget Insurance has been designed with this in mind, we have created a selection of policies tailored to suit people’s ever changing lifestyles with different levels of cover, fair and simple terms offered along with a high quality service, at a price still far cheaper than many other insurance providers.
No matter how careful you are... protecting your gadgets with Debenhams Gadget Insurance is a great idea!
Research shows that 1 in 3 smartphones get damaged or breakdown. In the UK alone a phone breaks every 5 seconds.
A new smartphone might cost only £99 when signing up for a new contract, but replacing it will likely cost you upwards of £599.
No case can give you 100% protection from accidental damage and even "waterproof" cases can't protect against malfunctions.
We are independently reviewed by our customers on Feefo, while our products are independently rated up to 5 stars by Defaqto. Great cover and customer service is assured.
The number of claims you can make is unlimited, there are no limits on the number of accidental damage OR theft OR loss claims in any one year unlike many of our competitors who hide this in the small print.
Our policies provide true peace of mind should something unfortunate happen and you need to claim. To back this up, unlike many of our competitors we publish our claim percentages online and last year we approved over 93% of all claims that were fully completed and assessed.
Our expert engineers are continuously trained on repairing all the latest technology to ensure that your gadgets are returned to you looking and functioning as you would expect. We also only use high quality carefully sourced replacement parts.
As such all our replacements are backed by a 12 month warranty and if you are not happy with the quality of any repair or replacement phone we will swap it for another free of charge.
We do not charge for UK return postage costs on any device (although you will need to pay the cost of sending the device to us). On laptops and MacBooks we offer a FREE collect and return to your door step via our specialised courier service to ensure your laptop is safe and secure.
Provided you have got your claim authorised by us first, then if more convenient you can choose to get your device repaired at an Apple Genius bar and we will then reimburse you the cost.
Remember, all of our policies keep you protected with:
Don't get ripped off by mobile phone networks and phone retailers, come direct to us the mobile insurance specialists and you could save over 50% of the cost for equivalent or better cover. Cover your phone and gadgets for mechanical breakdown, water damage, accidental damage, theft and loss (including when you are overseas).
What’s more, if you insure more than one gadget with us, we will offer you a discount saving you even more money! You can get a quote, select your cover and buy online in just a few minutes.
By buying a Debenhams Gadget Insurance single or bundle policy to cover your devices you can avoid all the hassle and expense by simply filling a claim form online via our 24/7 claims portal. Your claim will be promptly assessed within two working days and if all is in order a replacement device dispatched or instructions on where to send in your device to be repaired. It's that simple.
Our gadget insurance will keep you connected, even when the unexpected happens.
Here's what you get as standard:
Along with our Standard Cover our Ultimate Cover plan also covers the following:
All of our Standard Cover features include:
With our Ultimate Cover, you get loss and theft cover. In the event of loss or theft, you get a replacement phone and you're also covered for unauthorised usage costs and unauthorised e-wallet transactions.
† Terms and conditions apply, see the policy wording booklet.
Excellent service by Debenhams Gadget Insurance.
Excellent good and easy to use. Good price for comprehensive cover.
Great value insurance backed by the name of Debenhams.