Along with our Standard Insurance Cover our Premium plan also covers the following:
It get's better! If you pick our Ultimate plan then...
Covers your gadgets for use by you or your immediate family of any age. Best value when insuring 1-3 gadgets.
People’s lifestyles are changing and so are their insurance needs.
By buying a Debenhams Gadget Insurance single or bundle policy to cover your devices you can avoid all the hassle and expense by simply filling a claim form online via our 24/7 claims portal. Your claim will be promptly assessed within 1 working day and if all is in order a replacement device despatched or instructions on where to send in your device to be repaired. It's that simple.
The number of claims you can make is unlimited, there are no limits on the number of accidental damage OR theft OR loss claims in any one year unlike many of our competitors who hide this in the small print.
Our policies provide true peace of mind should something unfortunate happen and you need to claim. To back this up, unlike many of our competitors we publish our claim percentages online and last year we approved over 93% of all claims that were fully completed and assessed.
Our expert engineers are continuously trained on repairing all the latest technology to ensure that your gadgets are returned to you looking and functioning as you would expect. We also only use high quality carefully sourced replacement parts.
As such all our replacements are backed by a 12 month warranty and if you are not happy with the quality of any repair or replacement phone we will swap it for another free of charge.
We do not charge for UK return postage costs on any device (although you will need to pay the cost of sending the device to us). On laptops and MacBooks we offer a FREE collect and return to your door step via our specialised courier service to ensure your laptop is safe and secure.
Provided you have got your claim authorised by us first, then if more convenient you can choose to get your device repaired at an Apple Genius bar and we will then reimburse you the cost.