0330 880 1733 (09:00am - 17:30pm Mon - Fri)

Great value mobile phone and gadget insurance from a brand you trust.

All of us rely on mobile phones, tablets, laptops and other smart devices in our everyday lives. The need to quickly repair or replace one of these expensive devices when it is lost, stolen or breaks down, means it is more important than ever to have good quality comprehensive gadget insurance cover, from a provider you trust, who can quickly repair or replace your device with the minimum of hassle.

Debenhams Gadget Insurance has been designed with this in mind, we have created a selection of policies tailored to suit people’s ever changing lifestyles with different levels of cover, fair and simple terms offered along with a high quality service, at a price still far cheaper than many other insurance providers.

Debenhams Gadget Insurance is arranged and administered by Taurus Insurance Services Limited, an insurance intermediary licenced and authorised in Gibraltar by the Financial Services Commission. Debenhams Retail Plc is an Introducer Appointed Representative of Taurus Insurance Services Limited.

Unlimited number of claims

The number of claims you can make is unlimited, there are no limits on the number of accidental damage OR theft OR loss claims in any one year unlike many of our competitors who hide this in the small print.

93% of all claims approved

Our policies provide true peace of mind should something unfortunate happen and you need to claim. To back this up, unlike many of our competitors we publish our claim percentages online and last year we approved over 93% of all claims that were fully completed and assessed.

Highly skilled engineers

Our expert engineers are continuously trained on repairing all the latest technology to ensure that your gadgets are returned to you looking and functioning as you would expect. We also only use high quality carefully sourced replacement parts.

12 month warranty on replacements

As such all our replacements are backed by a 12 month warranty and if you are not happy with the quality of any repair or replacement phone we will swap it for another free of charge.

Free collect and return on laptops

We do not charge for UK return postage costs on any device (although you will need to pay the cost of sending the device to us). On laptops and MacBooks we offer a FREE collect and return to your door step via our specialised courier service to ensure your laptop is safe and secure.

Repairs at Apple Genius Bars

Provided you have got your claim authorised by us first, then if more convenient you can choose to get your device repaired at an Apple Genius bar and we will then reimburse you the cost.


People’s lifestyles are changing and so are their insurance needs.

It is not uncommon these days for each of us to own and carry around thousands of pounds' worth of gadgets each day, such as smart phones, tablets, laptops, Sat-Navs and game consoles being the most common. Yet many of us do not have gadget insurance protection and when one or more of these devices gets accidentally damaged, lost, or stolen from us, it's then too late to get cover and you are left with either an expensive repair bill or with having to buy a replacement gadget outright.


It's only then when having to live without a particular gadget such as your mobile phone or laptop for potentially weeks or months (if you need to wait for pay day to get a new one) that you realise you have become totally dependent on you gadgets in your everyday life.

By buying a Debenhams Gadget Insurance single or bundle policy to cover your devices you can avoid all the hassle and expense by simply filling a claim form online via our 24/7 claims portal. Your claim will be promptly assessed within two working days and if all is in order a replacement device dispatched or instructions on where to send in your device to be repaired. It's that simple.

By buying a Debenhams Gadget Insurance single or bundle policy to cover your devices you can avoid all the hassle and expense by simply filling a claim form online via our 24/7 claims portal. Your claim will be promptly assessed within 1 working day and if all is in order a replacement device despatched or instructions on where to send in your device to be repaired. It's that simple.


Free £5 or £10 Gift Card

with every Debenhams gadget policy

**Terms and conditions apply.
  • Truly unlimited claims

    Unlimited repairs and replacements on all of our policies

  • No hidden claim cost

    We will not hit you with nasty surprises like having to pay for the remaining month’s premium left on the policy before settling your claim. All you pay is the excess.

  • 12 month warranty on replacements

    We only use carefully selected high quality parts and replacements. As such we offer a 3 month warranty on all repairs and 12 months on all replacement devices.

  • Like-for-like replacements

    If we have to replace your gadget, we will aim to replace it with one of the exact same model, specification and colour (subject to stock availability).

Highly skilled technicians

Our expert engineers are continuously trained on repairing all the latest technology to ensure that your gadgets are returned to you looking and functioning as you would expect.

Our repair partner invests thousands each year in the precision tools and manufacturing equipment needed to repair the very latest technology correctly. We also only use high quality carefully sourced replacement parts.

As such all our replacements are backed by a 12 month warranty and if you are not happy with the quality of any repair or replacement phone we will swap it for another free of charge. Provided you have got your claim authorised by us first, then if you prefer you can choose to get your device repaired at an Apple Genius bar and we will then reimburse you the cost.


24Hr Replacements (subject to stock)

Unlimited Repairs or Replacements


No matter how careful you are... protecting your gadgets with Debenhams Gadget Insurance is a great idea!

Phones Are Easy To Break

They're Expensive To Replace

Cases Aren't Enough


Free £5 or £10 Gift Card

with every Debenhams gadget policy

**Terms and conditions apply.
My Account
Browse Debenhams Gadget Insurance
Other Information: